Shipping policy

Thank you for choosing Rebecca LYNN SELF. We strive to ensure your bag products are delivered carefully, in excellent condition, and within the estimated timeframe.

1. Order Processing Time

All orders are processed within 1-3 business days (excluding weekends and public holidays) after we send your order confirmation email.

During peak seasons or periods of high order volume, processing may take slightly longer. We will notify you promptly if your order experiences a substantial delay.

2. Shipping Costs and Delivery Timeframes

Shipping fees are calculated automatically and displayed at checkout before payment is completed.

Estimated delivery times:

Standard Shipping: 15 business days

Please note that delivery times are estimates only. Actual delivery may be affected by carrier delays, customs procedures, adverse weather, logistics disruptions, or public holidays.

3. Shipment Notification and Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email with your tracking number and delivery link.

Tracking details typically become active and viewable within 24-48 hours after the shipment leaves our warehouse.

4. Shipping Address Accuracy

Please verify that your delivery address is complete and correct before submitting your order.

Rebecca LYNN SELF is not responsible for orders delivered to incorrect or incomplete addresses provided by the customer. If a package is returned due to an address error, reshipping fees will apply.

5. Lost or Damaged Shipments

Lost Packages:

If your package appears lost in transit, please contact us within 7 days of the expected delivery date.

Damaged Items:

If your order arrives damaged, please reach out to us within 48 hours of delivery and include clear photos of both the damaged item and its original packaging.

We will review each case individually and work to resolve the issue as quickly as possible.

6. Bag Care and Usage Notice

Our bag products are intended for normal everyday use. To preserve quality and appearance, please follow the care guidelines provided with each product. Rebecca LYNN SELF is not liable for damage caused by improper cleaning, overloading, improper storage, accidental impact, or misuse of the product.

7. International Shipping and Customs Notice

For international shipments, customs duties, taxes, or import fees may be charged by the destination country. These charges are the customer's responsibility and are not included in the product price or shipping cost.